Shipping & Delivery
Rose Office Furnituredelivers all items from our dispatch centrelocated at211 Ingles St,PortMelbourne,Vic 3207.
General Information:
All furniture items are delivered by our in-house Dispatch Team and are delivered fully assembled.
Some furnitureitems may require assembly on site if the delivery location is only accessible by stairs, or if the product is too large for our Dispatch Team to handle safely.
- Delivery charges are calculated at the time of checkout.
- Delivery chargesare based on a number of factors such as:
- Delivery location
- Whathas been ordered
- Quantityof items ordered
- Delivery charges are based on delivery within30km ofMelbourne CBD - shoulddelivery fall outside this area we will be in contact with you to confirm accurate charges for delivery.
- Delivery to locations which can only be accessed via stairs and do not have lift access will incur additional charges.
- Oncean order has been received, processed and assembled, delivery will be made within 3 - 5 business days from the original purchase date if delivery location is within 30km ofMelbourne CBD.
- Should delivery need tobe made outside 30km ofMelbourne CBD, delivery may take up to 7 business days depending on delivery location.
- If we are experiencing a high volume in orders, or if products are out of stock, delivery may take up to 7 days.
- Orders are not shipped or delivered on weekends or holidays.
Custom Orders:
Custom orders cantake between 2 - 8 weeks to complete, and are dependant on supplier delivery times.
- A deposit payment must be made to Rose Office Furnitureto initiatethe order process
- All custom orders are initially quoted before an order can be placed.
- Unless products are faulty or damaged when received, custom orders cannot be returned.
- All quotes provided by Rose Office Furniture are valid for 30 days.
Visit us in store or call 1300 205 501 to speak to a friendly team member to help you with your custom ordering requirements.
Click & Collect:
Some products are available forcollection from our showroom either fully assembled or as a flat-pack DIY assembly option.
Please contact us on 1300 205 501 or tofind out more about Rose Office Furniture's Click & Collect options Click Here.